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The easiest way to make sure you never miss an email from Cubs Fan Report is to add “thefan@cubsfanreport.com” to your email address book, contacts or safe senders list.

For more information on how to add “thefan@cubsfanreport.com” to your contacts or to ensure that Cubs Fan Report ends up in your inbox, refer to your email program below.

Microsoft Outlook

To add thefan@cubsfanreport.com to your contacts:

• Open or preview the email message
• Right-click on thefan@cubsfanreport.com
• Click “Add to Contacts”

For more information, visit Microsoft Outlook Help

If you’re receiving Cubs Fan Report in your Junk or Spam folder, follow these steps:

• Open your Junk folder
• Select the Cubs Fan Report email
• Click on “Not Junk” in the top menu

For more information, visit Microsoft Outlook Help

Yahoo! Mail

To add thefan@cubsfanreport.com to your contacts:

• Open the email. If the Cubs Fan Report isn’t in your Yahoo! Contacts, you’ll see the option to add us to the right of our name (this varies depending on the version of Yahoo! Mail you’re using).
• Click the “Add” option. An Add window opens with some of the information completed for you.
• Add additional information if you like, then click the save option (again, this varies). Our information is added to your Contacts, and you’re returned to Mail.

For more information, visit Yahoo! Mail Help

If you’re receiving Cubs Fan Report in your Junk or Spam folder, follow these steps:

• Go into your Spam folder
• Open the email
• Click on the “Not Spam” button

For more information, visit Yahoo! Mail Help

Hotmail/Windows Live Mail

To add thefan@cubsfanreport.com to your contacts:

• To add us to your contact list when you receive an email from us, click “Mark as safe”
• Then click “Add contact”

To enable images and links within the email:

• Open the email and click “Mark as safe”

If you’re receiving Cubs Fan Report in your Junk or Spam folder, follow these steps:

• Open your Junk folder
• Select the check box next to the Cubs Fan Report email message
• Click “Not Junk” in the top menu bar

For more information, visit Hotmail/Windows Live Mail Help

Gmail

Priority Inbox Users: Click the “Mark as important” button to ensure Cubs Fan Report is at the top of your inbox every morning.

To add thefan@cubsfanreport.com to your contacts:

• Open email
• Click on the drop down menu at the top right hand side of the email (next to the “Reply” link)
• Select “Add Cubs Fan Report to Contacts List”

To display images

• Open message
• Click “Always display Images from thefan@cubsfanfeport.com” at the top of the message

If you’re receiving Cubs Fan Report in your Junk or Spam folder, follow these steps:

• Select the message
• Click the “Not Spam” button that appears at the top and bottom of your current view. Unmarking a message will automatically move it to your inbox.

For more information, visit Gmail Help

AOL

To add thefan@cubsfanreport.com to your contacts:

• Open the email
• Scroll over Cubs Fan Report in the email header (the top of the email)
• Click “+Add Contact”
• Click the “Add Contact” box in the contact detail box

If you’re receiving Cubs Fan Report in your Junk or Spam folder, follow these steps:

• Open the Spam folder
• Select the checkbox next to the Cubs Fan Report email and click on the “Not Spam” button in the top toolbar

For more information, visit the AOL Email Help Page

Comcast

To add thefan@cubsfanreport.com to your contacts:

• Open the email
• Click on the button: “Cubs Fan Report +Add to your contacts”

If you’re receiving Cubs Fan Report in your Junk or Spam folder, follow these steps:

• Open email in the Spam Folder
• Select the checkbox next to the Cubs Fan Report email and select “Not Spam” in the top toolbar

For more information, visit the Comcast Email Help Page

Thunderbird

To add thefan@cubsfanreport.com to your contacts:

• Open the email or view in the preview pane
• Next to “From:” in the email header (top portion), click on the link “Cubs Fan Report <thefan@cubsfanreport.com>“
• Select “Add to Address Book”
• Click the “OK” box in the contact detail box

If you’re receiving Cubs Fan Report in your Junk or Spam folder, follow these steps:

• Open the Junk folder
• Highlight the email from Cubs Fan Report
• Click on the “This is Not Junk ” button

For more information, visit the Thunderbird Help Page

RCN

For help, visit the RCN help site

Other Internet Service Providers

If you’ve subscribed to Cubs Fan Report, but aren’t receiving our emails, your Internet Service Provider or company is probably blocking them. Fix this by:

1) Getting in touch with technical support at your ISP or company and explaining the problem. If they’re blocking email from Cubs Fan Report, ask them to stop. One way they can assist you is to put “cubsfanreport.com” or “thefan@cubsfanreport.com” on a safe list.

2) Setting up your own safe list, which some email systems allow you to do. Look for the safe list in the settings section, and add “cubsfanreport.com”. If you have to enter a complete address, use “thefan@cubsfanreport.com”. Some email systems require a sender to be in your address book to keep the email from being diverted to a spam or junk mail folder. If your system has this requirement, add “thefan@cubsfanreport.com” to your address book.

3) Signing up under another email account, or change ISPs to a provider that doesn’t block your emails.

Still having problems? Contact us.